Proper Customer Service

At Arty Chameleon, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

Package Delivered

Shipping and Delivery

How It Works

Shipping is free with the UK but we would recommend upgrading to tracked for additional £1:50

Outside the UK standard shipping is £6 for Europe and tracked is £8. Rest of the world is £6 and tracked is £12.50

UK postage is unlikely to change, however, there may be changes to Europe and ROW which we will endeavour to tell you about in good time.

Exclusions apply for particularly large orders please contact us for details.

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Our returns Policy

How It Works

I gladly accept returns and exchanges for faulty goods

Contact me within: 14 days of delivery

Ship items back within: 21 days of delivery

I don't accept cancellations

Please contact me if you have any problems with your order and I will be more than happy to sort out any problems.

Our Privacy Policy

You are protected under Directive 96/46/EC and GDPR for as long as it is effective in the UK.


We/us/artychameleon will collect data given to us by you in order to process your order, when you elect to sign up to a newsletter and marketing communications, when you make payments to us through this website or otherwise and when you contact us via this website, email address or other.


This is to table us to improve our product and services and the transmission of marketing materials. We will only share your data with a third party in order to process payments via a third party and when a third party provides a service to us to enable the website to run smoothly.

We will not sell or pass on your details to anyone. The only information we collect will be contact information such as email address etc in order for us to process your order, contact you if required regarding your order and if you have signed up to our newsletter.